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透過協作式線上跨國學習觀察文化特有的溝通模式:天主教輔仁大學有關跨文化溝通學習的新嘗試 Culture-Specific Communication Patterns Observed through Collaborative Online International Learning (COIL): A New Approach to Intercultural Communication at Fu Jen Catholic University (English)


作者
許書珊
Author
Susanne SCHICK
摘要

自 1990 年代初的全球化伊始,跨文化溝通能力(ICC)已經成為現代教育重要的一環,且在許多國家的高等教育課程中奠定基礎。在教授第二或第三語言時,跨文化溝通能力(ICC)對於傳遞以語言為基礎的文化知識,例如在內容與語言整合學習(CLIL)課程中,扮演至關重要的角色,並能有助於增進國際間的相互理解。因應聯合國 2030 可持續發展目標(SDGs)議程,天主教輔仁大學(FJCU,下稱輔大)積極推動新的教學嘗試。在 2022 年秋季,輔大外語學院將可持續發展目標 4(SDG 4)「優質教育」的跨文化溝通能力(ICC)課程概念導入一門新課程。該實體課程屬於輔大外語學院 “Xplorer Research Project”(Xplorer 素養導向高教學習創新計劃)的一部分,該計畫著重於運用以能力為基礎的學習方法,名為 CiPALS(資訊素養、生產力與當責、適應性、領導力和社會與文化互動)。

這門新課程「跨文化溝通 - 理論與實踐」是輔大德語系正規課程的一部分,由於全程以英語授課,該 2 學分的選修課只對德語系三年級(含)以上與外語學院的學生開放。本課程大綱結合跨文化理論、實際案例與練習,並和新北市新莊高中(HSHS: Hsinchuang Senior High School)和德國波鴻 Louis-Baare 職業學校(LBB: Louis-Baare Vocational School)合作,執行線上任務導向學習(TBL)專案:32 名新莊高中學生和 42 名德國學生透過 Microsoft TEAMS 進行 3 次視訊會議,由跨文化溝通能力(ICC)課程的 22名輔大學生觀察並紀錄其溝通過程。本課程將全體學員分為 14 個小組,每組有 6-8 名成員,由德國學生 3 人、新莊高中 2-3 人,以及輔大學生 1-2 人組成。此項新嘗試是協作式線上跨國學習(COIL)的延伸,不同於以往輔大的跨境線上學習合作模式中,課程參與者係直接與來自其他國家的同儕進行交談的方式。

本研究探討這項新嘗試是否有助於增進輔大學生對文化特有的溝通模式的理解,使其能夠察覺並解釋可能受到文化影響的語言和非語言溝通形式的溝通風格差異。本文將介紹本課程的概念、任務導向學習法及其實行方式,並分享學習成果。

Synopsis

Since the beginnings of globalization in the early 1990s, intercultural communication (ICC) has been widely recognized as an important part of modern education and has been established in the higher education curricula in many countries. Since then, ICC has played an essential part in transferring cultural knowledge by teaching secondary or tertiary languages, thus contributing to international understanding. Following the United Nation’s 2030 Agenda for Sustainable Development Goals (SDGs), Fu Jen Catholic University (FJCU) in Taipei actively promotes new teaching approaches. In fall 2022, a new ICC course concept was included into the “Xplorer Research Project” launched by the Ministry of Education (MOE), emphasizing the application of a competence-based learning approach.

The two-credit elective course “Intercultural Communication: Theory and Practice (English)” combined intercultural theory, practical examples and exercises, and a task-based learning (TBL) project in collaboration with Hsinchuang Senior High School (HSHS) in Taipei and Louis-Baare Berufskolleg (LBB: Louis-Baare Vocational School) in Bochum: 32 students from HSHS met with 42 students from LBB in three online sessions, and 22 students of the ICC course at FJCU observed the communication process (Collaborative Online International Learning, COIL) and took notes. The research question is whether this new approach can help improve FJCU students’ understanding of culture-specific communication patterns, enabling them to detect and explain differences of communication styles that may originate from enculturated forms of verbal and nonverbal communication. This article will introduce the course concept, the task-based approach and application, and share the learning outcomes.